Terms and Conditions

Effective Date: October 25, 2026
Brand Name: Calibria (“Calibria,” “we,” “us,” or “our”)

1. Introduction

By accessing or using the Calibria Lifestyle Operating System (LOS), platform portals, or related automated messaging services, you agree to be bound by these Terms and Conditions.

2. Scope of Services

Calibria provides private estate workflow automation, asset administration software, and AI-orchestrated operational dispatch. Calibria is not a registered investment advisor, broker-dealer, direct medical provider, or licensed security guard service. Operational automations rely on user inputs, designated administrative rules, and integrated third-party telemetry.

3. Authorized Use & Access

Access to Calibria portals and operational feeds is restricted strictly to authorized principals, verified estate staff, and pre-approved service contractors. Users are responsible for maintaining the confidentiality of their credentials and notifying Calibria immediately of any unauthorized access.

4. SMS & Messaging Terms of Service

Calibria operates automated SMS and mobile messaging workflows for operational dispatch, contractor access coordination, and domestic task administration.

  • Program Description: Calibria sends transactional and operational alerts regarding domestic estate workflows, maintenance tasks, inventory updates, and vendor access to registered estate staff, property managers, and authorized service contractors.

  • Opt-Out Mechanism: You can cancel the SMS service at any time by texting STOP. After texting STOP, we will send an SMS to confirm that you have been unsubscribed. Following that confirmation, you will no longer receive SMS messages from that specific number unless re-enrolled.

  • Customer Support: If you experience issues or need assistance, reply with the keyword HELP or contact our support team at support@calibria.com.

  • Fees & Frequency: Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies dynamically according to active estate tasks and operational volume.

  • Carrier Liability: Carriers (including but not limited to AT&T, T-Mobile, Verizon, and regional operators) are not liable for delayed or undelivered messages.

5. Client Confidentiality & Discretion

Calibria acknowledges that information processed on behalf of clients constitutes highly sensitive, proprietary lifestyle and estate data. Calibria enforces strict logical segregation of client environments to ensure total discretion across all domestic accounts.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Calibria and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from mechanical equipment failure, vendor performance, or communications delays beyond our reasonable control.

7. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware (or your primary corporate jurisdiction), without regard to its conflict of law principles.

8. Inquiries

For questions regarding these Terms, contact: Calibria Legal & Governance at legal@calibria.com.